If you have just signed up to Loot Studios, you may have some questions about how to manage your subscription. That’s why we have created this guide to assist you.
We provide all our Loots bundles through our exclusive platform, where you can access and download the files whenever you want.
If you already subscribed on our new platform, a random password was sent to you on your email. If you’re having trouble to access your account, you can also follow these steps.
For more information about how to download the files, check this out: I do not know how to download the STL files. What do I do?
All our payments are processed by Hotmart, so in order to check your payment status it is necessary to access Hotmart.
In general, the subscription billing date is on the subscription anniversary, so if you subscribed on October 10th your next payment is on November 10th.
In this article, we teach you how you can confirm or change your billing. To learn how to manage your payment method, check this article.
If you want to know more about what we offer, we recommend you check our Story page here and to learn how the Loyalty Rewards program works access this link.
If you still have questions, please, do not hesitate to contact us through our support email: support@loot-studios.com. Our team of specialists will be happy to help!